Privacy Policy

Last updated: July 14, 2024

1. Information We Collect

Personal Information

When you use our website or contact us, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company name and website
  • Service interests and budget information
  • Project details and business information you provide
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referral sources and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide marketing services, consultations, and technical support
  • Communication: To respond to inquiries, send updates, and maintain client relationships
  • Website Improvement: To analyze website performance and enhance user experience
  • Marketing: To send relevant marketing communications (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Business Operations: To manage our business, including billing and administrative tasks

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
  • Legal Requirements: When required by law, legal process, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you provide explicit consent to share your information

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness
  • Performance Cookies: Allow us to improve website performance and user experience

You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure hosting and data storage
  • Regular security updates and monitoring
  • Access controls and authentication
  • Employee training on data privacy

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Client information: For the duration of our business relationship plus 7 years for legal compliance
  • Marketing communications: Until you unsubscribe or request removal
  • Website analytics: Typically aggregated and anonymized after 26 months
  • Contact form submissions: Up to 3 years for business development purposes

7. Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information for marketing purposes
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services:

  • Google Analytics: For website analytics and performance monitoring
  • Email Marketing: For sending newsletters and marketing communications
  • Social Media: Links to our social media profiles
  • Payment Processing: For secure payment processing (if applicable)

These third parties have their own privacy policies, and we are not responsible for their practices.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

Your continued use of our website after changes indicates acceptance of the updated policy.

12. Contact Information

If you have questions about this privacy policy or want to exercise your rights, please contact us:

EvolverLabs

Dane Collins

Murfreesboro, TN

Email: contact@evolverlabs.com

Website: www.evolverlabs.com/contact